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Pitchwise Mount

Getting Started

Pitchwise Mount Safety & Usage Guide

Please read this document carefully before use to ensure safety and correct operation.

  1. 1

    Prototype Evaluation Unit — Not for Sale or Commercial Use

    Thank you for testing the Pitchwise Mount prototype. This device is an early stage evaluation unit designed to support grassroots sport video recording.

  2. 2

    Important Safety Notice

    Prototype Device — Not certified for public sale (No CE/UKCA certification).

    Before using your Pitchwise Mount, please read and follow all safety instructions carefully.

    Failure to follow these guidelines may result in injury, property damage, or voiding of your prototype testing agreement.

  3. 3

    General Use

    • Keep away from children and pets.
    • Do not disassemble or modify the device.
    • Keep hands clear of moving parts.
    • Do not use if damaged, making unusual noises, or emitting smell.
    • Place only on stable, level surfaces.
    • Keep away from direct heat or sunlight.
    • Ensure the mount and tripod are securely fastened before placing your phone.
    • Ensure people in the immediate vicinity are aware of the setup to prevent tripping.
    • Do not manually force or rotate moving parts.
  4. 4

    Weather & Environment

    • The Mount is water-resistant, but has no official IP rating. Protect it from heavy rain and significant moisture.
    • Use the provided waterproof carry case to cover the Mount when extra protection is needed.
    • If windy, secure the tripod with spikes or weights, or do not use.
    • Keep the charging port cover closed when not in use.
    • Bring indoors after use.
  5. 5

    Battery & Charging

    • Use only 5 V USB chargers rated between 0.5 A – 2.4 A.
    • Use only the supplied USB-C cable.
    • Charge indoors in a dry, ventilated area.
    • Do not charge unattended or overnight.
    • Operate and charge only between 5 °C and 25 °C.
    • Stop charging if the device becomes hot, smells unusual, or appears damaged.
    • Do not puncture, crush, or expose the battery to heat or water.
  6. 6

    Storage & Handling

    • Power off and disconnect all cables before storage.
    • Store in the supplied bag in a cool, dry place.
    • Avoid drops, impacts, or pressure during transport.
  7. 7

    Emergency

    • If smoke, heat, or unusual smell occurs, unplug immediately and move the device to a safe outdoor location if it is safe to do so.
    • If fire occurs or there is any immediate danger, call emergency services.
    • Do not handle the battery if swollen or leaking.
    • Once safe, contact Pitchwise Support to report the incident — do not attempt any repair yourself.

    For any queries or concerns regarding this prototype, please contact Pitchwise Support at info@pitchwise.uk

© 2026 Pitchwise Labs Ltd